The new locking mailboxes have been installed. The mail carrier does not have a key to your box. You are the only one with a key to your box and the Association is not responsible for lost or missing keys. There is a clip on the inside of the top flap for outgoing mail. Just put the red flag up to signal the mail carrier. There is also a larger locking door on the back of the box. If you have any installation or repair issues, please contact the Contractor directly by texting him @ 949-933-6817 with your name, address, and issue so he can make arrangements with you. Thanks!